Effective Communication, And Conflict Management - 938 Words

â€Å"Patient safety is a top priority for all healthcare providers. Yet medical errors are ranked the eighth leading cause of death. Medication administration errors often result from multiple environmental and individual factors† (Yoder, Schadewald, Dietrich, 2015, p. 140). Nurses are faced with several interruptions including other health care professionals, patients, and family members. Environmental factors such as: phone calls, call lights, alarms, malfunctioning equipment, and emergency situations can distract the nurse and prevent the nurse from administrating medications successfully. Research has shown that the most interruptions were from conversations with other personnel or stopping to do another patient care task (Yoder et al., 2015). The purpose of our paper is to discuss how collaboration, effective communication, and conflict management can improve the nursing medication administration process by both the intraprofessional and the interprofessional teams. The intraprofessional team is comprised of nurses that work on the unit and nurses who work on other units who may try to communicate with the nurse who is administering medications. The interprofessional team is made up of patient care technicians, the unit secretary, physicians, and other disciplines such as physical therapy, social work, pharmacy, and case management. The interprofessional team can also distract or disrupt the nurse trying to administer medications by asking about another patient beingShow MoreRelatedConflict Management : Effective Communication1276 Words   |  6 PagesConflict Management: Effective Communication In Critical Areas Everyday nurses are confronted with responsibilities; tasks and providing care for their patients in environments that require cooperation, and most importantly communication. In the Intensive Care Unit (ICU) and Emergency Room (ER) where I work, tensions, acuity and a plethora of other stressors tend to run high. 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